Question 1

Do you offer delivery throughout the UK?

Accepted Answer

We deliver throughout mainland UK. Unfortunately, delivery is not currently available for some overseas destinations or larger items to certain remote areas, including parts of the Scottish Highlands. Please contact us prior to purchase if you are unsure whether delivery is available to your location.

Question 2

How Long Does Delivery Usually Take?

Accepted Answer

Delivery is usually completed within 5–15 working days, although remote areas may take slightly longer.

Question 3

How Are Larger Items Delivered?

Accepted Answer

Larger items are usually delivered by one of our trusted furniture couriers. Where our existing courier network does not cover a particular area, we may arrange delivery through a specialist courier platform such as Shiply.

Delivery is typically to the ground floor and doorstep only unless otherwise agreed in advance.

Most deliveries are undertaken by a single-person courier, so assistance with unloading may occasionally be required. Please let us know before purchase if access is restricted or additional assistance will be needed.

Question 4

Can I Collect Items in Person?

Accepted Answer

Yes. Collection is welcome by prior appointment. We are based in the Portswood area of Southampton and will be happy to arrange a suitable time.

Frequently asked questions

Do you offer delivery throughout the UK?

How Long Does Delivery Usually Take?

How Are Larger Items Delivered?

Can I Collect Items in Person?