Question 1

Can I Return An Item?

Accepted Answer

Yes.

We offer a 14-day return period for eligible purchases. Returned items must be sent back in the same condition in which they were received.

Full details, exclusions, and return requirements can be found in our Returns Policy.

Question 2

Who Pays For Return Shipping?

Accepted Answer

Where a customer chooses to return an item because they have changed their mind, the cost of return shipping is the responsibility of the buyer.

Due to the size and nature of many antique and vintage items, return transport costs can be significant. We recommend considering this before purchasing.

Please refer to our Returns Policy for full details.

Question 3

What If My Item Arrives Damaged?

Accepted Answer

If an item arrives damaged or not as described, please contact us within 48 hours of delivery and provide photographs where possible.

We will work with you to resolve the issue as quickly as possible.

Question 4

Do You Offer Returns On Trade Purchases?

Accepted Answer

Returns are generally not available on trade purchases or sales where a special price has been negotiated.

Please refer to our Returns Policy for full details.

Frequently asked questions

Can I Return An Item?

Who Pays For Return Shipping?

What If My Item Arrives Damaged?

Do You Offer Returns On Trade Purchases?